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30 Day Returns For Your Peace of Mind.
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Returns Made Easy

Here at Valour Strike we want to make our customer returns as easy as possible. This simple 5 step process is designed to give advice and guidance for safely returning your products.

We understand sometimes there may be varied reasons for returning an item, thats we exercise a 30 day returns policy for your peace of mind.

1

Complete the Return Request Form Below. Please Complete the fields required and elaborate on the “Reason for return” section, this information is invaluable in helping us provide a better service in the future.

Returns Request Form


2

Within 24hrs a Customer Care Team member will process the return application. If the return request is approved you will be emailed a return receipt along with the any further information required. If for any reason the return request can not be processed a customer care representative will be in contact within 24 hours.

3

We must be in receipt of approved returns within 14 days, any returns outside of this period will not be processed.

4

Securely package the items being returned, placing the return form inside of the package. The address should be clearly displayed on the front of the packaging.

5

Upon receiving the return we will issue any refunds where required provided they comply with our returns policy.

  • Returned items for increase/decrease in size: A replacement product will be dispatched within 24hrs.
  • Returned for refund: Please allow 7-10 days for funds to display in your account.
  • Defective returns: Will be handled on an individual basis by an allocated customer care team member.
Please Note: Returns must be returned in original condition and packaging.

Our Core Values :